We ensure that your information, suggestions, complaints and requests are handled from a single communication center.
We determine the suitable customer representative for operating a successful customer experience process and provide services to your customers through a professional team, with training and management processes specific to the subject matter of the service.
As Turkcell Global Bilgi, we manage company-customer communication, which is needed in all stages of the customer lifecycle, from all channels in an integrated manner and with a philosophy of providing perfect customer experience. We maximize customer satisfaction by resolving customer requests and needs in the most effective and fastest manner.
Sustainable Service and Redundancy
High Technology
Information Security
Employee and Customer Experience Focused Management
Speed and Flexibility
Sectoral Expertise
Sektörel Uzmanlık