With our Information Technologies Technical Services, we offer support services for the information technology infrastructure provided by our corporate customers to their internal customers.
We create value far beyond traditional operations with our integrated information technology technical services that include remote and onsite technical support, inventory management, implementation operations and satisfaction measurements.
With our ‘Implementation Operations Problem Management’ we not only resolve your complaints, but also prevent the same problem from repeating by connecting the complaint to the root-cause. While service-level-based onsite support services are being offered in the industry today, we kept up with the transformation in information technology operations and offer unmanned support with smart chat robots in our remote technical support services.
Technology-Supported Service
IVR, Bot, Video Call Center
Call Reduction Applications
Root-Cause analysis, Alarm Monitoring
Capability to Provide Support to Mobile Devices
Detailed KPI Tracking
Technical Service Certificates