Our Awards
Our international awards continue to be the best indication of the quality of our services.
Our certificates
We ensure our customer's information security and satisfaction with our certified integrated information security and quality management system.
ISO 22301
ISO 22301 management system
ISO 22301 management system aims to help companies create the necessary contingency plans and procedures in order to maintain operations in the aftermath of a disaster, test it and continue it as well as make preparations to minimize risks. Also it provides assurance to fulfill the expectations of domestic and foreign customers, as well as all relevant parties.
EN 15838
Service Requirements for Customer Contact Centers
This is a standard that is approved as valid for Customer Contact Centers by the European Union. It has been developed solely for Customer Contact Centers to fulfill all needs and define all requirements of Contact Centers for all inbound, outbound, IVR and written processes.
ISO 27001
ISMSS : Information Security Management System Standard
This is a Management System Standard based on determining the information security applications in an organization by risks and constantly improving existing security level according to the PDAC (Plan, Do, Check, Act) method.
ISO 9001
Quality Management System Standard
This is a Management System Standard to ensure that a management system approach and PDAC model are implemented to plan processes in a company, put them into practice and check them thus work towards continiously improving the efficiency and productivity of the system, resulting in quality products and services.
ISO 10002
Customer Complaints Management
This is a Management System Standard with the purpose to track and manage customer complaints as an opportunity to develop and improve thus continiously improve company's service/product performance.
OHSAS 18001
Office Health and Safety
This is a Management System Standard that has been established to make sure that occupational health and safety risks are handled in a systematic way, risks are controlled and performance is continiously improved. This is a system in which occupational health and safety awareness is instilled in employees, the possible risk exposures are minimized or avoided, better working conditions are created to increase productivity in the work and the performance of employees, the company is prepared for emergency situations, compliant with legal regulations, has goals for occupational health and safety and all of the company operations are regularly audited, reviewed, improved and documented.