AWARDS
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ContactCenterWorld.com Top Ranking Performers Awards
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2011 “Best Contact Center” first place in EMEA region
2011 “Best Incentive Scheme” first place in EMEA region
2011 “Best Tech Innovation Internal Solution” second place in EMEA region
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ContactCenterWorld.com Top Ranking Performers Awards
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2010 “Best Outbound Campaign” first place in the world and EMEA region
- “ContactCenterWorld.com” “2010 Top Ranking Performers” Awards
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2009 ContactCenterWorld.com TOP 100 Awards
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Global Bilgi held the top ranking in EMEA region as “The Best Contact Center” and third ranking as “The Best Outsourcing Partnership” in“2009 Top 100” awards organized by “ContactCenterWorld.Com”, leading organization for the contact center industry around the world.
- 2008 “ContactCentreWorld.com” TOP 100 Awards
- Global Bilgi ranked first in “The Best Technology Innovation” category and third in “The Best Customer Service” category in World Finals 2008.
- 2008 “ContactCentreWorld.com” TOP 100 Awards
- Global Bilgi held the top ranking in two categories, “The Best Technology Innovation” and “The Best in Customer Service” in EMEA region.
- 2008 European Call-Center Awards
- Global Bilgi came in first in “The Best Customer Service” category.
- 2008 Istanbul Call-Center Awards
- Global Bilgi ranked first in “The Best Customer Experience” category
- Global Bilgi was the only Turkish Company ranked in 2006 European Call-Center Awards
- Global Bilgwas recognized as the second best company of Europe in “People Experience” category and third best company of Europe in “Contact Center Improvement in Performance” category.
- European Call Centre Awards
- Best People Experience
• WINNER - British Gas Business
• HIGHLY COMMENDED - Global-Bilgi A.S
• COMMENDED - P&O Ferries Ltd
Other companies short-listed in this category are:
• Premier Travell Inn
• First Direct
- Best Contact Centre Improvement in Performance
- • WINNER - Vodafone, Cheshire
• HIGHLY COMMENDED - Lloyds TBS Business Banking,Dudley
• COMMENDED - Global-Bilgi A.S
Other companies short-listed in this category are:
• Alliance&Leicester Commercial Bank
• Garlends Call Centres-Vodafone Quality Team
• Parcelforce Worldwide
© 2010 Global Bilgi
